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We understand that buying a new home can be a daunting experience, but with this step by step guide you'll find the experience as stress free as possible. Please contact our sales team if you have any questionsor if you would like to find out more information.

Home Buyers Guide for The Camden Collection New Homes

How much can you afford to spend?

Our dedicated sales team will be able to put you in touch with a financial advisor in the first instance so that you can determine your affordability when looking for your perfect new home.

The next step is to visit our property listings to find your perfect new home

Take your time to browse through the selection of homes we have for sale on our website and choose the one that suits you the best in terms of location, size and price. Our sales team will offer a personal introduction to the development you are interested in, and answer all your specific enquiries, no matter how small or technical. If ready to view, you can arrange an appointment to see the development, or if being sold off-plan, we can talk you through all the plans and necessary information so you can make an informed decision.


Meet with your sales advisor to sign your reservation form and pay your reservation fee

If you have had an offer accepted on a property, the next step will be to pay a reservation fee to secure your new home. This will typically be £2000 and is payable directly to London Borough of Camden once you have signed your reservation agreement.  A member of staff from London Borough of Camden will call you with a unique reference number to pay your reservation fee. You will be provided with detailed information about your new home to ensure you are fully informed. 

Instruct your solicitor

Your solicitor will take care of the legal side of the transaction on your behalf and our dedicated team can give you the details of a  recommended solicitor to carry out the conveyance process for you.  You should instruct your solicitor immediately once your reservation fee has been paid and let your solicitor know of the reservation period, which is usually 28 days. 

Send your solicitor the reservation agreement and any other relevant documentation you have received at the time of reservation. 

This documentation will relate to your purchase and it is therefore extremely important that this is passed to your solicitor as soon as possible.

Do you need a mortgage?

If you require a mortgage for your purchase, please advise your sales advisor who will be able to provide you with details of independent financial advisors who can assist you with your application.

Once your have your mortgage offer

You must accept your offer and to do this you must sign the documents and return them to the lender.  At this point, please update your sales advisor and solicitor. 

Meet with your solicitor

You will need to meet with your solicitor to sign your contract and to arrange to pay your 10% deposit to exchange contracts.  At this point you can also discuss how the final payment for the property will be made at the time of completion.

Exchange of contracts

At this point you will be legally bound to purchase the property by the terms of the contract. Your dedicated sales advisor will keep you up to date with the progress of your new home and will discuss completion dates with you.  The aftercare team will also contact you to arrange a home demonstration of your new home. 


Home Demonstration

The date for your home demonstration will be agreed between you and the aftercare team.  You will find this extremely helpful as you will be guided through how everything works in your new home and will also receive the instruction manuals for your appliances.  At this appointment, you will also been shown where the utility meters are, as well as the bin stores and cycle stores and how to access them. 


Completion Day

On the day of your completion you will be contacted by your sales advisor to confirm that completion has taken place. The time of your completion can vary so it is advised that you keep the whole day free. You can then arrange a suitable time to meet with your advisor to collect the keys.  At your completion you will also be provided with a full Home Users Guide which will contain all the information relating to your home and any important telephone numbers that you may need.  It is important to keep a note of these contact numbers for future reference.